At RoyalCouture.com, customer satisfaction is our priority. If you are not satisfied with your purchase, we accept returns under the following conditions:
1. Eligibility for Returns:
- Items must be returned within [Insert Days] days of delivery.
- Items must be unworn, unwashed, and in original condition with tags.
- Sale items and undergarments are non-returnable.
2. Return Process:
- Contact us at support@royalcouture.com to initiate a return.
- Ship the item back to our return address at your expense: Lekki, Lagos, Nigeria.
- Once received and inspected, we will process your refund within [Insert Days].
3. Refunds:
- Refunds will be issued to the original payment method.
- Shipping fees are non-refundable.
4. Exchanges:
- We offer exchanges for defective or incorrect items.
For any return-related questions, contact us at support@royalcouture.com.